Privacy Policy for Lone Star Medina Carpentry

Effective Date: 15 APR 2025

Thank you for visiting www.lonestarmedinacarpentry.com (the “Site”), owned and operated by Lone Star Medina Carpentry (“Company,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our Site and services.

1. Information We Collect

A. Personal Information You Provide

We collect personal data when you:

• Submit a contact or quote form

• Call, email, or text us

• Sign up for email updates or promotions

• Engage with our services

This information may include:

• Full name

• Email address

• Phone number

• Address (if included in a service inquiry)

• Details about your project

• Any messages or attachments you send

B. Information Collected Automatically

When you visit the Site, we may automatically gather:

• IP address

• Browser and device type

• Pages visited and time spent

• Referral source

• Location data (if enabled by your browser or device)

• Cookies and tracking data (see Section 4)

2. How We Use Your Information

We use your information to:

• Communicate with you about services, quotes, or inquiries

• Schedule consultations or provide project updates

• Respond to requests and questions

• Send email communications (see Section 3)

• Improve our website’s design, performance, and security

• Monitor and analyze usage trends

• Comply with legal obligations

3. Email Marketing and Communication

If you provide your email address through our Site or during a service interaction, you may receive occasional emails from us related to:

• Service updates and project follow-ups

• Special promotions or seasonal offers

• Company news, announcements, or local community events

• Requesting feedback or testimonials

We value your inbox and only send relevant content. You can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of our emails or by contacting us directly.

We may use reputable email marketing platforms (e.g., Mailchimp, Constant Contact) to manage these communications. These providers comply with industry privacy standards and are only permitted to process your information as instructed by us.

We do not sell or rent your email address to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, such as:

• Remembering user preferences

• Tracking site usage with tools like Google Analytics

• Understanding how visitors interact with our content

You can control or disable cookies through your browser settings.

5. How We Share Your Information

We do not sell your personal data. We may share information with:

• Third-party service providers (e.g., web hosting, email marketing, analytics tools)

• Law enforcement or regulatory agencies, if legally required

• Business successors, in the event of a merger, acquisition, or asset sale

All third parties are required to handle your data securely and lawfully.

6. Data Security

We take reasonable precautions to protect your data using:

• SSL encryption on our Site

• Secure hosting platforms

• Access restrictions to personal information

• Industry-standard firewalls and security practices

No method is 100% secure, but we work to protect your data from unauthorized access.

7. Data Retention

We retain personal data for as long as needed to:

• Provide our services

• Comply with legal or financial obligations

• Improve future customer experiences

You may request deletion of your personal data at any time (see Section 9).

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from anyone under the age of 13. If we become aware of such data, we will delete it immediately.

9. Your Privacy Rights & Choices

You have the right to:

• Access your personal information

• Request corrections or updates

• Opt out of marketing communications

• Request deletion of your data

• Withdraw consent (where applicable)

To make a request, contact us using the information below.

10. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for their privacy policies, content, or practices. Please review their policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted here with a new “Effective Date.” Continued use of our Site after changes indicates acceptance of the updated policy.

12. Contact Us

If you have any questions or would like to update, delete, or review your information, please contact us at:

Lone Star Medina Carpentry
📧 Email: Matthewmedina@lonestarmedinacarpentry.com
📞 Phone: 512-796-3072
🌐 Website: www.lonestarmedinacarpentry.com